Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

Enterprise Content Management is a secure and profitable way to manage information so that every organization can easily deal with growing volumes of unstructured information. Enterprise content management can meet various business challenges in different environments and conditions.

The most dedicated tool offering an all-around and secure approach is an ECM system. If you are losing critical documents, have little visibility into your everyday business processes or cannot easily find information when you need it, a content management solution can help.

An enterprise content management system like Orienge Conterra is designed to comprehensively fulfill the ECM concept using a large set of tools that can be broadly or specifically used to satisfy all your requirements.

• Conterra Platform and Services
• Conterra Document Management module
• Conterra Business Process Management module
• Conterra KPI Management module

Capture is the very first stage of the document lifecycle. You can capture paper documents into your enterprise content management system by using scanners or multifunctional devices. You can also upload files from a network folder or e-mails. The process of capture may be automated which enhances your business processes and saves valuable time.

Enterprise content management systems provide improved effectiveness of content capture by enabling you to use imaging tools, Optical Character Recognition (OCR), and metadata extraction. Thus, you can capture incoming invoices with extraction of required data such as number, date, seller’s name, tax amount, etc.

Modern ECM systems offer advanced content creation functionality. You can use document automation tools, numerous templates and wizards, capture documents from ERP, FRS, CRM and other systems.

With Orienge Conterra templates and wizards, you can create contracts in a few clicks. You can also reduce paper and infrastructure costs, and sufficiently elevate profitability within the company.

• Conterra Capture Services
• Conterra Document Management

To support your everyday business needs, enterprise content management systems provide you with different ways to manage all forms of content according to your organization’s business rules.

One of the most common techniques for content organization is classification. Classification is systematic identification and arrangement of content into categories according to logically structured conventions, methods and procedural rules represented in a classification scheme.

An advanced ECM system offers a number of ways to help you easily find and access content by using full-text search, attribute search, etc.

Agile workflow let you streamline your business processes. User-friendly graphic design tools let you develop your own task routes which helps you increase staff productivity as well as improve customer response time maximizing customer satisfaction.

Advanced document management provides better content management and analysis by versioning, shadow copies, document bindings, flexible retention policies, encryption, and digital signature support.

A set of analytical and reporting tools can help you gather statistics and redesign your business processes making them more agile and effective.

With Orienge Conterra, you can structure data to make it available when needed.

• Orienge Conterra core modules:
  • Conterra Document Management
  • Conterra Business Process Management
  • Conterra KPI Management
• Orienge Conterra business solutions:
  • Records Management
  • Contract Management
  • Financial Information Management
  • HR Processes Management
  • Quality Management

Data storage and preserving are a critical need of each organization which becomes all the more important. Content is usually stored in repositories or remote datacenters (cloud repositories) and can be reviewed by using hardware technologies, devices, or via Internet.

There are three levels to review content storage:

• Physical or “media” level. On this level, we deal with hardware technologies and devices.
• Repositories. ECM systems can utilize such repositories as file system, database, or data warehouse. Being a relatively new class of repositories, cloud repositories gain in popularity and let your content be stored in a remote datacenter availed via Internet.
• Library services such as search, version control, check in/out, retrieval, audit trail.

To cater to these needs, an advanced enterprise content management system stores documents regardless of their format and can maintain a long-term archive with automated movement to less expensive and more capacious storage.

Enterprise content management systems provide your organization with solutions ensuring that data is managed in the most accessible, secure and efficient manner, and preserved in compliance with tight regulatory requirements.

Orienge Conterra provides efficient and powerful document management features. With Conterra, you can be sure that records retention is secure through the entire lifecycle. Configurable backup and retention policies as well as archiving schedules ensure that records are archived or selected for disposal to comply with the majority of data security and retention regulations.

With multiple repository support and retrieval capabilities at hand, data storage and preserving have become easier and less cumbersome.

• Conterra Storage Services
• Conterra Document Management
• Records Management

To provide your end users with requested information and deliver it anytime, you need to get all the necessary documents during any stage of a business process.

There are three components of delivery: transformation technologies, security technologies, and distribution.

Transformation is the act of converting content so that it can be captured, managed, stored, preserved and made presentable. Security technologies in the deliver phase make it possible to protect your content and track who accesses it. As for distribution, you can instantly retrieve or publish the relevant content from your enterprise content management system via desktop, web browser, or mobile devices.

ECM systems let you accomplish diverse business tasks with just a click. Access rights policies and other security technologies can be configured in compliance with your needs ensuring that only authorized users can access information.

Orienge Conterra provides flexible tools to transform content into different formats so that it can be captured, managed, stored, preserved in a cost-effective and efficient way.

• Conterra Transformation Services
• Conterra Business Process Management
• Conterra KPI Management
• Conterra Mobile Solutions

Being an advanced enterprise content management system, Orienge Conterra offers you great opportunities with ready-to-use business solutions.

Each business solution is designed to streamline processes in some business area, for example, Records Management or Contract Management. A complete set of tools allows you to deal with a task within a short period of time while reducing costs and processing time as well as expanding the ways people access, manage, and manipulate information.

Orienge Conterra solutions include perfect implementation, training and consulting services.

We are always ready to help you find the optimum solution and provide you with a first-class implementation improving profitability and efficiency of your business.

• Orienge Conterra core modules:
  • Conterra Document Management
  • Conterra Business Process Management
  • Conterra KPI Management
• Orienge Conterra business solutions:
  • Records Management
  • Contract Management
  • Financial Information Management
  • HR Processes Management
  • Quality Management

An enterprise content management system usually brings more benefits when integrated with other information systems. Integration gives a much better return on investment (ROI) from gains in productivity and data access. It helps you mitigate risks associated with content and leverage data. You can reap all the benefits of each integrated system.

ERP and FRS

Integrating ECM and ERP (Enterprise Resource Planning), not only do you gain in productivity, but you also improve customer response time due to data deduplication and minimized data reentry. Linking ECM documents with their structured representations in the ERP system, you can dramatically improve knowledge sharing that helps you make decision-making process more efficient and organized. With ECM capabilities such as workflow and BPM, you can make remote systems an effective data processing infrastructure.

Integrating ECM and FRS (Financial Reporting System), you can store reports in ECM repositories, use workflow and transformation tools for automated report delivery.

• Conterra integration with ERP (SAP example)

CRM

Integrating ECM and CRM (Client Relationship Management), you can gather information from scattered systems and send it to a securely managed comprehensive knowledge base. Such integration allows you to easily find and get access to all documents, contacts, meeting agendas and conversations in compliance with requirements of any customer or your business partner.

Other benefits the integration brings are effective sales management, improved marketing event management, and detailed analysis capabilities.

HR

Integrating ECM and HR (Human Resources Management), you can manage human resources of your organization more efficiently. You will be able to easily solve a bunch of business tasks such as personnel hiring and resignation, training new employees.

Powerful workflow simplifies managing personnel documents and provides more possibilities for approving business trips. Integration lets you easily get comprehensive information about all your employees including recent documents and projects they have worked with.

Portal

Integrating ECM system and your company portal, you provide your customers, business partners, and remote workers with specific lightweight access to documents stored in the ECM system.

Company portal can be used as a workspace for groups and project teams. It can also be employed as a front-end for data and documents stored in the ECM system.